Press Releases

BS25999 Launch

Epiphany at BS25999 Launch

It's been widely awaited, but now the new British Standard on Business Continuity (BS25999) is finally here, and Epiphany were there at the official launch in London to present our approach to BS25999 section 8.5.5 Crisis/Incident Communication.

The audience comprised Business Continuity professionals and leaders from significant public and private sector organisations looking to gain the first look at the new standard.

The Epiphany Presentation drew a number of questions and a high level of interest from the audience afterwards. Our team offered exclusive insights into the Epiphany approach to proactive incident communication planning and management. Giving a glimpse into our Strategic and Tactical tools for responding to incidents with appropriate stakeholder communications.

Many participants were surprised at just how much of the Incident Communications requirement can be planned and prepared for long in advance of an incident, to shorten the response time and deliver the most robust and appropriate messages to the right audiences when caught in the media spotlight.

Some of the Epiphany risk assessment tools attracted e-mails for several weeks after from professionals seeking to gain a deeper understanding of the how to assess and mitigate the risk to their organisations brand should they become involved in an incident.

For more information on our Crisis Communications service please visit our Crisis Comm page.

For more information on BS25999 please follow this link.

Becta Transformation

Epiphany to lead the restructure of key Government Technology Agency

January 2008

Epiphany has been appointed to lead the organisational design and subsequent change programme within critical directorates of the UK Governments leading training and educational technology advisory body (Becta).

The appointment will see Epiphany lead a comprehensive root and branch analysis of the agency's performance capability against revised corporate objectives.

Epiphany will deliver its recommendations by June 2008, with the expectation that any organisational redesign would be completed by the end of 2009.

Media: for more information E-mail our Press Team

Epiphany Leads Transformation

Epiphany - £800 million key supplier

April 2007

Epiphany has been selected as a key supplier in an £800 million pound Business Transformation Programme in the UK's second largest city. It's the largest programme of its kind in the UK. Valued at £800 million over the next 10 years. That's the Business Transformation of Birmingham City Council - a city with around 1 million residents and an annual budget of over £4 billion pounds.

Epiphany has been appointed as the key advisor supporting the roll out of the programme (involving critical partners SAP, Axon Plc, and Capita Services Plc). Epiphany will direct the cities communication programme, interpreting the technical and financial intricacies of the Business Transformation Programme and relaying them to citizens, suppliers, and over 100,000 Council employees.

Media: for more information E-mail our Press Team

Epiphany and Counter Terrorism

28th February 2007

Epiphany Consultants and Superintendent Brett Lovegrove, Head of Counter Terrorism at City of London Police (centre), presented Crisis Communication and Terrorism seminars at Coventry University (the UK's leading centre for the study of Business Continuity and Disaster Management) on the 28th February.

The morning presentation saw Epiphany consultant Darren Harrop (pictured far left) offer an insight into how stakeholder communications are managed in the event of an incident, citing examples from Gerald Ratner through to the 911 WTC attacks. He provided case studies to illutrate how the simple act of being in the media spotlight can exacerbate an already complex situation. Darren then provided Epiphany models to help students and practitioners evaluate the threat an incident may pose to an Organisation and its brand, along with some practical tools to enable proactive planning to deal with identifiable emerging threats.

Superintendent Lovegrove spoke after lunch, providing a clear insight into the Police Management of the July 7th London Underground bombings, and the overall approach of the City of London Police to the Threat of Terrorism. Brett then took questions from a packed audience of professionals and academics.

Epiphany selected as UN, World Bank, Sudan software partner

June 2009

The software development division of Epiphany has been appointed as a supplier of software components for the UN, World Bank, Sundanese Government joint development project to deliver a 'Management Information System' to support community development projects in the Sudan.

The project will enable greater transparency and more robust management of Aid and community focused projects across the East African country.

Media: for more information about this release, please E-mail our Press Team

Isle of Wight GBP900 Million Highways PFI Project

March 2009

Epiphany Professional Services have been appointed to support the 25 year, £900 Million, Highways PFI Project on the Isle of Wight.

The project is being led by Project Director, Jay Jaysundara (former advisor to Tony Blair at Number 10 Downing Street), with support from the Department for Transport, and is expected to deliver a comprehensive overhaul and replacement of the islands existing roadways.

Along with the support of Epiphany's consultancy services, Epiphany's specialist stakeholder management software, SMT, will be be implemented and used to manage the communication and engagement with the projects stakeholders. Jay Jaysundara commented, "This is an essential project for the Isle of Wight, to repair or replace a worn road infrastructure. It will underpin the viablity of the islands economy and support tourism. Because this project is critical to the future economic development of the island, we're ensuing we have in place the best resources available to ensure we can deliver effectively and within our agreed resouce constraints".

Media: For more information about Epiphany's involvement with the Isle of Wight Highways PFI Project, please E-mail our Press Team

Risk Expo 2007

Leading the presentation, Wayne Harrop B.A Hons, MBCI, MEPS, MIEM, MICDDS, a world Authority on the development of combined approaches to Risk Management, Business Continuity, and Crisis Management examined the origin and evolution of BCM, the lead up to and arrival of BS25999, and progressed on to consider some of the challenges Business Continuity faces, along with the detailed considerations for the future development of BCM as a discipline.

Wayne then presented his 'Integrated Resilience Model' (IRM) as an insight into cutting edge thinking in the field of organisational resilience. The IRM achieves the successful unification of Risk, Continuity, and Crisis Management into a single 'joined up' framework. Wayne explained; "Integrated Resilience is the natural evolution for Risk, Continuity, and Crisis Management professionals. Employing a singular framework through which to deliver essential safeguards to the organisation makes sense. It simplifies the processes, reduces cost, reduces duplication, conflict, and provides easier communication and transparency to Board members".

Directors from Epiphany's Marketing and Outsourcing divisions offered working examples of how Integrated Resilience has been successfully implemented across Epiphany operations (and combined as part of a larger cross functional approach) to deliver measureable business benefits, enabling Epiphany to gain competitive advantage in its marketplace.

The overall theme of the presentation pointed out that there are clear competitive benefits to be gained from implementing BS25999, and that these benefits extend far beyond the typical arguments about organisational resilience.

Robert Morton, EMEA Development Director for Epiphany Global Sourcing explained; "BS25999 offers real competitive benefits for organisations. BS25999 will be used by procurement specialists as a standard to determine those suppliers that have an independenly verifiable BCM program and those that don't. Increasingly, those that don't will lose out on opportunities. For Epiphany, the cost of implementing BS25999 would be measured in the thousands, whilst the opportunities we go after are measured in the tens of millions, so for organisations like ours BS25999 makes financial sense".

To learn more about Integrated Resilience simplyfollow this link

Spirit of Sport

Epiphany Delivers Sporting Revelation

Standing a third taller than the Angel of the North, the Spirit of Sport celebrates the often overlooked relationship between UK grass root sports and the emergence of British sporting heroes. Recognised as the tallest piece of public art in the UK (developed by public consultation), the project ran into financial difficulties in the summer of 2005.

Located on the approach to the Reebok Stadium on the outskirts of Bolton, the Spirit of Sport was designed by leading artists Eaton Waygoode Associates and joint funded by the European Regional Development Fund (ERDF) and the Northwest Regional Development Agency (NWDA.

Despite ERDF and NWDA support, the project still encountered a sizeable funding shortfall, which leds to concerns over where the project could actually be delivered. This situation drew the attention away from it being a worthwhile project and began to generate less supportive media coverage.

Epiphany was brought in to address the shortfall through private sector sponsorship. We developed a comprehensive project plan to make up the shortfall, resolve the negative media situation, and generate positive public and media support.

Picture right: Sir Geoff Hurst (1966 England World Cup Team) in front of the 100 foot tall Spirit of Sport.

Within 3 months Epiphany delivered high profile sponsors: Hitachi, Reebok, Bolton Wanderers, and Emmerson, along put together a communications program that delivered more than £750,000 in positive Television, Radio, and Newspaper coverage (of the installation process alone).

The trophy like sculpture carries 900 stainless steel tiles, each etched with the image of sports men and women from a mix of Grass Root and National Sports. Among the most recognisable are Olympic boxer Amir Khan, Bolton Wanderers Manager Sam Allardyce, and 1966 World Cup Hero Sir Alan Ball. Sitting alongside them are the faces of coaches, linesmen, grounds men, umpires, referees and other such officials and participants all nominated by the public as contributors to British grass root sports.

The Spirit of Sport has it's official Launch celebration in April 2007. The Launch ceremony will commence the program designed to generate funding for grass root sports and promote inclusive sporting participation across all communities.

Wigan & Greater Manchester 1 Billion Pound Landfill Solution

August 2008

Epiphany appointed as key project advisors for a £1 Billion, EU driven waste treatment programme.

Epiphany have been appointed by Wigan Council to support their project team in the search for a solution to landfilling across the borough. The project, which could culminate in a tie up with the Greater Manchester Waste Disposal Authority (GMWDA) is anticipated to be worth around £1 Billion pounds and is expected to see investment made into an alternative solution to the landfilling of regional waste.

The project has arisen out of European Union legislation seeking to reduce the amount of waste disposed of via landfilling. Stiff fines imposed as a result of a failure to meet EU waste targets could see councils across the UK facing potentially tens of millions in annual fines

The project, which brings together the combined expertise of Epiphany, Deloitte, and waste specialists ENTEC is expected to deliver its recommendations by March 2009.

Media: For more information about Epiphany's involvement with the Wigan/GMWDA Landfill Project, please E-mail our Press Team